Access

Wheelchair access

A maximum of 12 permanent wheelchair positions available over all three levels in The Theatre and six wheelchair spaces in The Studio.

We can also accommodate group visits, subject to availability. Pre-booking is essential. To get priority booking, you can join our Access mailing list.

Fully accessible toilets on every floor within easy reach of The Theatre and The Studio.

If you would like to book a wheelchair space, please call our Box Office on 01227 787787. Currently, wheelchair spaces are not available to book on-line, but we will be introducing this service in the near future.

The Marlowe Theatre seating plan
Download the seating plan (pdf 0.6mb)

Lift access to every floor

For your safety, we cannot allow the transfer of wheelchair users into theatre seats.

If you have any additional access needs, including assistance with evacuation, please contact our Box Office.

Infrared hearing support system

We use an infrared system in The Theatre for our hearing-impaired customers. Sennheiser medallions are available for use with a hearing aid; for those who do not wear a hearing aid, Sennheiser headsets are available.

When booking tickets, please ask our Box Office staff for advice on the best seating for these systems. Please collect the medallions/headsets from Box Office (£10 deposit required); our staff will be happy to offer operational advice.

Assistance dogs

Assistance dogs are welcome in the building, The Theatre and The Studio. Let us know in advance if you need a dog-sitter and we will arrange this.

Blue Badge holders

There is no public parking on site but we offer a limited number of parking spaces for customers who are Blue Badge holders. These are not bookable but are available on a first-come, first-served basis.

There is a drop-off point available with step free access to the foyer. We offer limited space for mobility scooter parking.

Our accessible performances

Audio Described Performances

A live commentary provided via personal headsets for blind or partially-sighted customers. AD performances will often be preceded by a touch tour (usually on stage).

Captioned Performances

Text is displayed on a screen for deaf or hard-of-hearing customers. The text includes the words spoken by the performers as well as character names and sound effects.

Sign Interpreted Performances

An interpreter stands on, or at the side of, the stage and interprets the spoken word and sound effects of the performance for Deaf customers who use BSL.

Relaxed Performances

For customers with disabilities, including those on the autistic spectrum, with helpful changes made to our show and auditorium.