How do I contact Family Tickets? Jo McWaters May 15, 2020 10:38 Updated Follow You can contact our friendly support team on 0330 058 1585 or firstname.lastname@example.org. Our opening hours are 10am - 4pm Monday to Friday. Related articles Can I have a refund for my tickets? Are there any booking fees? How will I receive my tickets? What do the seats look like? (Concert Hall - Fairfield Halls, Croydon) How can I make a complaint? Comments 0 comments Article is closed for comments.