Getting Started

Making a booking

• How do I contact Family Tickets?
• Can I pick where I sit?
• Can I book tickets over the phone?
• How will I receive my tickets?
• How can I ensure my tickets are from a genuine agent and that my purchase will go well?
• How can I check if the attraction or event I want to book is going ahead?

Gift cards

• How do I use my gift card on the Family Tickets website?
• I think my gift card is for the wrong amount. How can I check?
• Can I have a physical copy of my gift card sent to me?