Venue Access Information (Noel Coward Theatre, London)

ACCESS AT NOËL COWARD THEATRE

TICKETS - HOW TO BOOK

Discounts are offered, subject to availability, for disabled theatregoers and one companion, including wheelchair users and Patrons who have specific access requirements. To discuss your visit and availability please use the options below:

HEARING

We have 20 infra-red headsets held at the Cloakroom available from the duty manager in the Foyer. A deposit of £5 or credit card/driving licence is required that will be returned at the end of the performance. No Loop system available in the auditorium.

GUIDE DOGS, HEARING DOGS & REGISTERED ASSISTANCE DOGS

Guide dogs are allowed in to the auditorium. Alternatively, staff are happy to dog sit.

WHEELCHAIRS

There is a ramp (gradient 30-40%, handrail on both sides) through the front door on St Martin's Lane. Box M (door 68cm wide) has 2 spaces for wheelchair/scooter users, or 1 wheelchair user and a companion. Companions can also be seated in the Royal Circle. Transfer seating available to any aisle seat in Royal Circle. 2 wheelchairs and 2 scooters maximum. Wheelchairs stored in the cloakroom, scooters in the foyer. Groups should ring in advance.

TOILETS

Women's
Foyer: 2 steps up, 4 small cubicles - 1st one by door largest.
Stalls: rear of stalls in auditorium 3 cubicles.
Grand Circle: outside auditorium 4 cubicles.

Men's
Foyer/Royal Circle: None on level except disabled toilet.
Stalls: front stalls in corridor by Box A - 1 cubicle rear of auditorium - 1 cubicle
Grand Circle: inside auditorium 1 cubicle Balcony: inside auditorium 1 cubicle

DISABLED TOILETS

Toilet on Foyer level by Cloakroom.

BARS

3 licensed bars. Stalls bar 20 steps down from the main foyer, or 2 steps up from the Stalls (moveable seats). Further bars at Royal Circle and Balcony levels (no seats). Drinks can be taken to access customers.

AUTISM

Delfont Mackintosh Theatres knows that communication is KEY.

We want all our patrons to have a good experience while in our theatres, so we now have a visual tool for parents and carers to use with children and adults on the autistic spectrum and/or with learning difficulties.

We have been researching the benefits of using social stories and would like to offer a social story for a visit to Noël Coward Theatre. We know that people with autism find social situations difficult and understand that we are all unique.