The venue has flat-floor access to the bar and stalls seating area, accessible toilets, a lift to the Cliffs Pavilion restaurant and Balcony, an infra-red loop system (borrow a headset from the Theatre Shop) and accommodation for wheelchair users within the main stalls seating.
Audio tapes of our brochures are available for visually-impaired customers, assistance dogs are welcome and special needs-aware theatre personnel are available (by contacting the theatre).
Blue Badge Holders
From September 2019, all Blue Badge holders may park free-of-charge at the Cliffs Pavilion car park, both in the bays reserved for disabled patrons and the regular bays.
Visual Story
With our visual story, our theatre is always open, even after the curtain has fallen! The visual story is intended to help prepare visitors for a new experience and to make our theatre as accessible as possible. It has been created for audience members attending one of our relaxed performances, but they are suitable for anyone who would benefit from a clear and accessible introduction to our theatre spaces.
Download our visual story:
Cliffs Pavilion -
Visual Story - Cliffs Pavilion
Palace Theatre
Visual Story - Palace Theatre
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