Venue access information (Cambridge Corn Exchange)

For specific access bookings please email access@cambridgelivetrust.co.uk or call on 01223 357851 and ask for Will, Beth or Kerrie. When booking your tickets it would assist us if you could provide as much relevant information as possible. This will enable us to offer you maximum comfort and enjoyment when you visit the venue.  

Here is a helpful checklist of things to consider when booking a ticket. Please let us know:  

·         whether you wish to remain in your wheelchair or use an auditorium seat.

·         if you would like to use our manual wheelchair.

·         where you would like a companion to sit - either alongside you or behind you.

·         if you wish to sit in one of the boxes during a normal seated show.

·         whether you require assistance if you are visually impaired.

·         whether you wish to have your guide dog in the auditorium with you during the         performance or taken care of by a member of staff.

We have accessible seats reserved on both the flat floor (rows O and R) and in the boxes (Hirsch and Salisbury boxes.) We also have a row reserved for visually impaired customers (row K.) During standing performances the accessible seats are in the boxes.

Access to all other seating areas includes: From ground floor to the tiered seating = 1-10 steps From ground floor to the Mezzanine = 16 steps From ground floor to the balcony seats = 31 steps and a further 35 steps depending on the row. From ground floor to the boxes = 19 steps (There is also a platform lift to these seats).   The availability of the accessible seats is subject to the event, so please do contact the box office to confirm on 01223 357851.  

There is level access entry to the building, to the performance area and to the accessible toilets. Entrance to the front of the building is slightly elevated, however there is a drop curb and ramp access.

There is a second door (door B) which has level access.

Access to the Box Office  - The Box Office for the Corn Exchange is called Cambridge Live Tickets and is located left of the venue, two doors down (next to the restaurant Steak & Honour.)  

The Cambridge Live Tickets Box Office is open Monday - Friday 12pm-6pm, and 10am-6pm on Saturdays. When there is a performance taking place the Box Office remains open half an hour after the start time (or until 9pm for standing performance.) If there is a performance on a Sunday, the Box Office will be open 1 hour before the start time until half an hour after the performance has started.   

The telephone lines are open Monday - Saturday 10am-6pm.  

Here is a summary of Box Office features:  

*     Lowered kerb providing level access

*     Automatic sliding doors to Box Office

*     Large print seating plans

*     A lowered counter

*     An induction loop

People with a long-term disability are eligible for half price tickets for all shows. Carers are also entitled to a discount on tickets. Concessions are only available when booking over the phone, or in person.

We have two disabled toilets in our venue. One located at the front of the building and the other at back end. Both toilets are wide enough for wheelchairs and power-chairs to get through and are complete with grab rails. 

There are two bars at the Cambridge Corn Exchange, both of which have lowered counters; the main bar in the foyer and the upstair bar (which is can be accessed easily from the Hirsch and Sailsbury boxes).   

All our venue staff have general awareness training as well as having one signer. Assistance dogs are welcome at our venue.