Carers accompanying customers who would otherwise be unable to attend are offered tickets free of charge. Proof of eligibility may be required. Wheelchair positions are always charged at the lowest price available.
If you have any specific seating or access requirements please speak to the venue Box Office staff who will pleased to assist you and offer advice.
The layout for events at the Town Hall varies considerably, and the venue's box office team should be consulted if you have any concerns. All levels of the Town Hall are accessible via a lift.
HEARING ENHANCEMENTS - The Main Auditorium is equipped with an infra-red hearing enhancement system for use with in-ear headsets or portable induction loops which work with hearing aids. Both are available from the Box Office free of charge.
WHEELCHAIR USERS - Up to 6 wheelchair positions are available at the front of the Stalls in the Main Auditorium and up to 3 in the back row of the Studio / Cinema. Wheelchair positions can be booked in advance through the venue Box Office or by filling in the Accessible Seating Request form when booking online on their website.
There is a lift to the balcony level and accessible toilets located on all floors. There is level access to Row A-G in the Main auditorium and Row M in the Studio / Cinema.
GUIDE DOGS - Guide dogs are welcome, but the venue ask that wherever possible you notify their staff when making your booking so they are able to allocate suitable seating with adequate space for the dog.
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