Venue access information (Buxton Opera house)

Buxton Opera House
The Opera House is a beautiful Edwardian building, but because of the nature of the building that does bring some restrictions.  

The Opera House is only partially accessible to wheelchair users and the wheelchair entrance is 72cm at its narrowest point.

The venue has three wheelchair spaces in the Stalls at ground floor level, and a specially adapted toilet.  

The Stalls bar is not accessible by wheelchair, but a member of staff will gladly bring refreshments to your seat.

The Opera House Foyer and Box Office counter are not wheelchair accessible, but there is wheelchair access to the side Box Office door (in Water St), with an intercom system to alert staff.

The Dress Circle and Upper Circle levels are not wheelchair accessible and can only be reached by climbing the stairs. The building is not accessible by motorised scooter.

Pavilion Arts Centre
All parts of the Pavilion Arts Centre (and both St John’s Rd entrances) are accessible by wheelchair, apart from the Main Room balcony.

Assistance Dogs
Assistance dogs are welcome in all areas of the building. Please talk to the box office about any special requirements when booking.

For guests with hearing impairments

We have passive infra-red (PIR) systems in both the Opera House & Pavilion Arts Centre/Buxton Cinema for people with hearing impairments. This works through a special headset rather than your hearing aid and is available from the theatre.

Please reserve one when you book your tickets (a £10 cash deposit on the night is required).

There is also an induction loop system at both Box Offices.

Touch Tours

Combined with audio description, allows for visually impaired audiences to familiarise themselves with the set and costumes from the production. Please contact the box office for further information.

Essential Companions
In both venues your safety is paramount. In an emergency, if you would have difficulty making your way out of the building on your own, the venue strongly advises that you bring a companion.