If you have an access requirement you will need to book with the theatre direct. You can call their box office on 01743281281.
Everyone is welcome at Theatre Severn and we will do whatever we can to ensure you have an enjoyable visit. Staff are available to help, so please ask us if you need any assistance.
To ensure any special requirements you have are met, we ask that all patrons who use a wheelchair, are registered disabled or have specific seating or access requests contact the Box Office (01743 281281).
For this reason wheelchair spaces and disabled concessions are not available through online booking.
By Car
Theatre Severn is located next to Frankwell Car Park where charges apply before 6pm only. Visit shropshire.gov.uk/parking for further information about parking in Shrewsbury. Disabled parking spaces are available in Frankwell car park between University Centre Shrewsbury and River Severn.
Wheelchair
Accessible toilets on first, second and third floor.
Wheelchair available
To visitors for use within the venue only whilst attending events.
Please contact a Front of House staff member should you require assistance.
Wheelchair kindly provided by Ableworld.
Wheelchair spaces
They are available in the both auditoriums.
Please let the Box Office know when booking your tickets.
If you require assistance before or after the show, or during the interval, please ask a member of staff.
Full access
There is a lift from the ground floor to all public spaces.
Large Print
Versions of the brochure are available from the box office
Assistance Dogs
are welcome in all parts of the auditoriums. We can usually 'doggysit' during events if required. Please enquire at the Box Office when you book your seats.
VIRTUAL TOUR
Explore Theatre Severn from the comfort of your own home with our virtual tour.
You can take a walk through the venue before your visit, and locate everything you might need on the day.
PARKING & ACCESS
There are a limited number of disabled parking spaces situated in the main Frankwell car park, adjacent to the theatre.
If Frankwell car park is closed, please use the car park opposite the Theatre entrance.
Visitors approaching from Shrewsbury town centre are advised to use Welsh Bridge.
ACCESS PERFORMANCES
Where possible, the venue offer access performances with selected productions.
Audio Described performances
Ideal for blind and partially-sighted people, audio description is a form of audio-visual translation, using the natural pauses in dialogue or between critical sound elements to insert narrative that translates the visual image into a sense form.
Captioned performances
Similar to TV subtitles, words appear on screen at the side of the stage at the same time as they are spoken - ideal for those who are deaf, hard of hearing or if you'd just like to read along.
Signed performances
British Sign Language (BSL) interpreted performances feature an interpreter at the side of the stage who interprets the spoken word and sound effects of the performance.
Relaxed performances
Open to everyone. Audience members can move around freely, leave and enter the auditorium as needed, the lights will stay on low and sound effects are softened.
Created for any audiences who are less comfortable with any elements of the usual theatre experience.
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