Access informationUpdated 2 hours ago
Accessible Performances
The Riverfront Theatre offer a variety of BSL-interpreted, audio-described and relaxed performances throughout the year.
Hynt Access Scheme
Hynt is a national access scheme partnering with theatres and arts centres across Wales.
As part of the Hynt network, the venue provides cardholders with a free ticket for their companion, carer, or personal assistant.
If you have a Hynt card please call their team on 01633 656757 and they will be able to book you a HYNT ticket.
Wheelchair Spaces
All performance spaces are wheelchair accessible.
The Riverfront Theatre has nine wheelchair spaces in the main theatre - these can be found in the stalls in row K, N and on the balcony in row NN.
There are eleven wheelchair spaces in the studio theatre in the front and the back.
Access, Toilets and Lifts
There is ramp access to both the front and rear doors at The Riverfront.
Lift access, wheelchair access and toilet facilities are available on all levels except for the Basement space.
Blue Badge Parking
You can drop off and pick up immediately outside the entrance by coming up to the barriers at the castle end of the building, press the buzzer and you will be let in.
There are accessible parking spaces for blue badge holders at all times. Unfortunately, these spaces cannot be reserved, and are on a first come, first served basis.
Assistance Dogs
Assistance dogs are welcomed and can be cared for during performances by arrangement.
Medical Assistance
Many of the venue staff are first-aid trained. If you need assistance, please inform any staff member, and they will contact the appropriate person for help.
Sound Enhancement Assistance
The Mobile Connect App supports our deaf or hard of hearing customers. This can be downloaded via the App Store in advance. Please arrive in plenty of time for the team to assist with setting up. Customers will need to bring their own headphones or you can connect via hearing aid.