Family Tickets Help Center home page
Submit a request
Sign in
  1. Family Tickets
  2. In the Night Garden Live 2020 Tour Postponement

In the Night Garden Live 2020 Tour Postponement

Coronavirus updates and support for customers

Coronavirus updates and support for In the Night Garden Live customers

  • I originally requested a gift card, but I would now like a refund instead. Is that possible?
  • I originally requested a refund, but I would now like a gift card instead. Is that possible?
  • I requested a refund, but my confirmation email says that I will receive a gift card. How do I correct that?
  • Can my refund be issued to a different bank account?
  • The bank account from which I made my original purchase no longer exists. Is this a problem?
  • I have the same bank account, but I now have a different payment card to the one I originally used. Does that matter?
See all 12 articles
Family Tickets