If you use Shop Pay to save your personal details and payment card details, you will not see your points balance on the Shop Pay checkout screen. Please click "Check out as guest" to return to the checkout screen on our website.
Once you're logged in, your points balance should appear with a drop-down menu with any available discounts on our checkout page.
On the desktop version of our website, this is on the right hand side of the screen, above the gift card box.
On the mobile version of our website, you'll find the points balance just below your order summary.
You can see examples here!