For the theatre's current Covid-19 policy please click here
Keeping Yourself and Others safe
The venue is now selling most performances at full capacity. If you would prefer not to be too close to other visitors, please contact Family Tickets and we will do our best to recommend a performance or seats which may offer more space.
- 0330 058 1585
- helpdesk@familytickets.com
- Mon - Fri 10am - 4pm
By agreeing to the theatre's terms and conditions when making your booking, you agree to comply with any Covid measures which may be in place for the event(s) you are booking for at the time of attending.
The theatre asks that you do not attend the theatre if in the 10 days before your visit you have:
- Developed symptoms of, or tested positive for, Covid-19
- Been in contact with anyone who has tested positive for Covid-19.
- Been contacted by NHS Test and Trace system and told to self-isolate.
The venue asks that you continue to take care over handwashing, consider your proximity to others, and the safety of others by bringing and wearing a face covering when in the venue (unless exempt).
All public areas will continue to have enhanced cleaning and regular fogging. Staff, performers, and volunteers will continue to be regularly tested and will wear face coverings.
Lateral Flow Tests:
What counts as proof:
What a venue will require as proof is the email or text that is generated when you register a negative lateral flow test online, which you can do here: https://www.gov.uk/report-covid19-result. If you cannot show a screenshot or printed out copy of this, the venue will usually accept a dated photograph of the test.
Getting your free tests:
The free test kits can be collected from most pharmacies and by post. There is no charge for either the test or registering it on the gov.uk site. You can find your local stockists here https://maps.test-and-trace.nhs.uk/#/, or you can order tests to be posted to you free of charge from this link https://www.gov.uk/order-coronavirus-rapid-lateral-flow-tests.
There are also regularly test kits being given out by the NHS in town centres.
Doing the test:
The kits are simple and easy to use, and contains all the instructions on how to conduct your test. You can also watch this video which explains the process:
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