If you’ve won a colouring sheet and poster pack in the In the Night Garden Live online Advent calendar, it can take 10-12 days for it to arrive in the post from the day you claim it, although it can be much quicker. If it’s been longer than this, please do get in touch with our customer support team and we’ll do everything we can to help you!
Articles in this section
- How can I sign up for the Advent calendar?
- What free gifts are available to win in the online Advent calendar?
- I’m having trouble accessing the Advent calendar. How do I sign in?
- I can’t see anything when I open some of the doors to my online Advent calendar. What should I do?
- I’ve won a colouring sheet and poster pack - how do I claim it?
- I’ve won a colouring sheet and poster pack - when will it arrive?
- I’ve won a giant soft toy - how do I claim it?
- I’ve won a giant soft toy - when will it arrive?
- I’m not sure if I’ve won a free gift - how do I check?
- I tried to claim my free gift, but I’m not sure if it worked. Can you check?