Access to the Cathedral
The West Door entrance can be accessed by ramps. Please note: public entry is normally made via a wicker door. For entry with wheelchairs please ask a member of staff to provide the portable ramp for the threshold.
The South Door entrance is ramp-free and is the recommended access for entry with wheelchairs.
From the south and west entrances there is direct access to the Cathedral floor. Wheelchair users can access all parts of the Cathedral floor. All areas are either flat or ramped, including the Lady Chapel, the Cathedral shop and Refectory café.
Accessible toilets are in the Processional Way between the north choir aisle and the Lady Chapel.
They have a few wheelchairs which are available to borrow during your visit. Please ask staff at the south door admissions desk. Standard charges apply for wheelchairs users and carers' entrance is free.
A temporary ramp is available for wheelchair users to gain access to the Priors Door enclosure. Please ask a member of staff for assistance.
Access to the Towers
Access to the Octagon Tower (165 steps), and West Tower (288 steps) is via stair only. We recommend that those with pre-existing medical conditions, mobility difficulties or concerns with heights and confined spaces do not attempt this climb.
The Cathedral is equipped with a hearing loop systems that cover the Choir, South and North Transepts and the Lady Chapel. These are used at all services. Additionally, a limited number of personal neck loops giving coverage in the Octagon and Nave seating areas are available on loan for a small security deposit. Please ask a member of staff for assistance.
There is a limited amount of disabled parking space within the Cathedral grounds. All enquiries should be made well in advance to the Visits department on 01353 660344.
Guide Dogs, Hearing Dogs and Assistance Dogs are welcome in the Cathedral at all times. Water for dogs is available.
If you have a question or comment about access, please call the Admissions department on 01353 660344 (Mon-Fri 10am-4pm) or email firstname.lastname@example.org
PLEASE NOTE: DUE TO THE AGE AND FABRIC OF THIS BEAUTIFUL BUILDING, SOME OF THE FLOOR SURFACES CAN BE UNEVEN. THE VENUE IS FULLY COMMITTED TO THE SAFETY AND WELL-BEING OF ALL THEIR VISITORS AND TAKE EVERY PRECAUTION TO HIGHLIGHT ANY AREAS WHICH MAY PRESENT A TRIP HAZARD