The original cardholder must provide a handwritten letter with their name, the booking reference number, and the name of the person that will be collecting the tickets. The name of the person collecting the tickets must present the letter, as well as photo ID (e.g. passport or driving licence) at the venue ticket office on the day of the show.
How do I collect tickets if I am not the cardholder? (The Pavilion Theatre, Bournemouth)
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