The Coliseum have the following dedicated spaces and provisions for wheelchair users:
- two wheelchair spaces in the stalls, two wheelchair spaces in the dress circle and four wheelchair space in the stalls boxes
- transfer seats for those who are able to transfer out of their wheelchairs – four in the dress circle and six in the balcony
- adapted unisex toilets on four out of five levels of the London Coliseum: basement, stalls, dress circle and balcony
- two lifts – including one in the main foyer – which provide access to most levels of the auditorium and to all bars and restaurants
Wheelchair spaces and transfer seats can be booked by access scheme members by calling the box office on 020 7845 9300. Take a look at our seating plan.
For people who are deaf or hard of hearing
Enhanced sound systems
The Coliseum offer a free enhanced sound system via headphones. To pick up your headphones, visit the information desk in the London Coliseum foyer.
ENO offers British sign language-interpreted performances where we can. BSL performances in the 2018/19 Season are:
For people who are blind or have a visual impairment
The Coliseum offer an audio introduction each opera performance which describes the show and begins 15 minutes before curtain up. This audio introduction is available via a headset that is supplied free of charge. To pick up your headset, visit the information desk in the London Coliseum foyer. If you prefer, we can send you this in advance, either by CD in the post, or as an audio link via email. Simply email email@example.com with your preference.
Large print and Braille
The cast list and synopsis for the opera is also available in Braille and large print on the night. Alternatively, we can send you this material in advance in the following formats: Braille, large print, CD or an email containing an audio link.
Guide dogs and assistance dogs
Guide dogs and assistance dogs are welcome inside the auditorium, but we are also very happy to look after guide or assistance dogs during the show – the choice is yours. We provide all dogs with a water bowl, and can take them for walks during the show.
There are a couple of disabled bays in St Martin’s Lane and in Charing Cross Road. However, these do get snapped up very quickly so we don’t recommend that you rely solely on them. Instead, we recommend getting dropped off at the theatre in time for the driver to get to Q-Park Trafalgar on Spring Gardens, which is on the other side of Trafalgar Square. ENO patrons receive a 50% discount at this car park, as well as other nearby car parks. To redeem your discount, please ask the foyer desk at the London Coliseum to validate your car parking ticket and present it to an attendant at your chosen car park.
- call: 020 7845 9300
- minicom: 020 7836 7666
- email: firstname.lastname@example.org