Venue access information (St David's Hall, Cardiff)

GENERAL WC INFO - If you have specific seating requirements please inform the Box Office at time of booking.

Some or all of these discounts may apply to certain events: Friends of St David’s Hall, Under 16s, Students, *Over 60s, Disabled people plus one companion and Unwaged. Only one discount may apply to each ticket and proof of status is required.  Please state which discount you are claiming at the time of booking.

Please note, you would need to select a ticket for the Disabled person plus their companion when claiming this concession since the companions ticket is not automatically included.

Wheelchair users plus one companion can purchase stalls seats at the lowest ticket price for shows which indicate this reduction.   Wheelchair spaces are subject to availability and should be booked through the Box Office, not online, to ensure customers’ specific needs are met.

HYNT MEMBERSHIP ACCEPTED Hynt is a national scheme that works with theatres and arts centres across Wales to make things clear and consistent in fair ticketing policy and accessibility. Hynt cardholders are entitled to a ticket free of charge for a personal assistant or carer at St David's Hall and all the theatres and arts centres participating in the scheme.

WC FACILITIES - for wheelchair users include level floors, toilet facilities  (in the Restaurant and on Levels 2,3,4 and 5) and low level counters at the Box Office, Cloakroom and Level 3 Bar. Wheelchair users plus one companion can book seats at the rear of the stalls at the lowest ticket price available, subject to availability, for the performance. Customers with walking difficulties may find that stalls seats offer the best access.

HEARING IMPAIRMENT - An infra red system is available in the auditorium (excluding Tier 5) and can be used with or without a hearing aid. Please inform Box Office staff at time of booking.

SIGHT IMPAIRMENT - Event information is available in Braille and large print formats from the desk on the ground floor of the Hall, Cardiff Central Library and Cardiff Institute for the Blind. To receive your own copy call the Marketing Department on 029 2087 8542. Guide dogs are welcome. Please inform the Box Office when you book tickets.