Venue access information (Story House, Chester)

Book over the phone by calling 01244 409 113 no proof of disability is needed.

WC - The whole building, including the library, theatre, cinema and studio, is accessible via a lift, with wheelchair access to all areas.
Wheelchair spaces are available in the theatre (Stalls, Circle & Galley level), studio and cinema
Low level counter for service at the bar in The Kitchen. For the Garret Bar, please use the end of the bar next to the window
Ramp access at ground floor levels.
Accessible toilets are available on every floor, with a Changing Places toilet on the ground floor.
Baby changing facilities are provided in all accessible toilets
 
Disabled parking and drop-offs
The nearest car park is Market which has 8 disabled spaces – 200 metres from nearest exit
There is free on street parking /car park for blue badge holders on Hamilton Place and Goss Street (4 hours max) – c.300 metres away
The best place for drop-offs is Northgate Street – 20 metres away

HEARING & SIGHT IMPAIRED - Fixed, counter-top and portable hearing loop systems available across the building
Large format print available on request

Assistance Dogs welcome throughout the building and to all events