It’s important to us that we are as accessible as possible to everyone. We offer a full range of Captioned, Relaxed, Audio Described and British Sign Language Interpreted Performances for selected productions. For all performances there is an infra-red induction loop fitted in the Harrogate Theatre auditorium, compatible with a ‘T’ switch on your hearing aid. Neck loop receivers are available to borrow during any show. These can be used with or without a hearing aid. If you wish to use a Neck Loop Receiver please inform a member of staff. If your hearing maybe isn’t what it once was – have a gander at our Captioned Performances.
For more information about our accessible performances or to speak to our team about accessible tours of the building, please call us on 01423 502 116 or email firstname.lastname@example.org
Wheelchair Users - Level access is possible to the Theatre Foyer and Box Office from Oxford Street. Access to the Stalls seating area of the auditorium, the Stalls Bar, and an accessible toilet is via Cheltenham Parade. There are four wheelchair spaces in the rear of the Stalls and all spaces are next to or behind a seat for your companion.
Steps and Stairs - There are many steps and stairs in Harrogate Theatre, and level access is only possible as described above. There is a minimum of 11 steps between the Foyer and the Stalls, 21 stairs between the Foyer and the Circle landing and the Circle Bar, and 23 stairs between the Circle landing and the Studio landing. There are 25 steps between the Studio landing and the Balcony seating area. Each staircase has at least one handrail.
Toilets - There is a wheelchair accessible toilet adjacent to the Stalls Seating Area and close to the Stalls Bar. Other toilets are available adjacent to the Stalls Bar, and on the 1st floor Circle level.
Bars - Both the Stalls Bar (located on the ground floor) and Circle Bar (located on the first floor) are open one hour prior to a performance serving pre-show and interval drinks. We can assist patrons in the bars or bring you drinks in the Auditoriums.
Studio Theatre - The Studio Theatre is located on the 2nd floor and is accessible by climbing 44 stairs in two flights with a handrail on one side only. Studio seating is generally unreserved so please mention your access requirements when making your booking.
Discounted Ticket Prices - Please ask for full details when you book your tickets. Every disabled person is entitled to a free carer ticket.
Requests, Comments & Suggestions - We are keen to improve accessibility and facilities for all patrons and will do our best to accommodate any special requests that you might have. If you have any requests, comments, or suggestions please email email@example.com or call the theatre Box Office on 01423 502 116.