We offer a range of access facilities to ensure an easy and enjoyable experience for all our customers. Please contact the Box Office on 01246 345 222 or firstname.lastname@example.org if you need any assistance.
ASSISTANCE DOGS Assisting dogs are welcome at all venues but please let the Box Office know when booking.
CARER TICKETS Essential companions can be admitted for free. They will need to be allocated a ticket at the time of booking.
SIGHT AND HEARING IMPAIRED Box Office - Induction Loop, two way microphone and speaker system Auditorium – Infra red hearing assist headsets Large print versions of printed materials can be made available on request, advanced notice required.
MOBILITY IMPAIRED Both venues have designated spaces in the stalls/auditorium for wheelchair users, and have adapted toilets. Please be aware that health and safety regulations require that users remain in the wheelchair during performances. Main entrance and stalls – fully accessible, wheelchair seats & toilets facilities Theatre Bar – accessed via stairs/stair lift Theatre Circle – not accessible for wheelchair users due to stairs & no lift Emergency procedures are in place at all our venues to assist anyone with a disability to exit the venue safely in the event of an evacuation. Equipment is installed to assist with this on stairways and staff members are trained regularly in its use.