Venue access information (Lichfield Garrick)

CALL BOX OFFICE OR EMAIL garrick@lichfieldgarrick.com FOR ACCESS BOOKINGS

ESSENTIAL COMPANION REGISTER

The Essential Companion Register allows customers who require essential assistance in order to visit the Lichfield Garrick to bring this companion free of charge. We endeavour to offer this on all shows but there may be some exceptions. 

You have to go to the website http://www.lichfieldgarrick.com/about-us/accessibility/ and fill out the forms mentioned.

For customers who choose not to register for a free Essential Companion, half price carer tickets are available on most professional shows. 

QUEUEING

Lichfield Garrick has seating on all levels of the theatre and bars on the ground and first floors. We endeavour to open auditorium doors half an hour before the start time of each performance (there will be times when this isn’t possible, but staff on the evening can give you an update).

You can pre order your drinks, tickets, merchandise, ice creams and programmes to avoid queuing. If your companion cannot leave you, these can be brought to you when you arrive and our staff can bring refreshments to your seat inside the auditorium at the interval.

WC

There are up to six spaces for wheelchairs in the main auditorium at the rear of the Stalls and two wheelchairs in our studio. 

Companion seats are held alongside these.

Wheelchair access is available at the Garrick at both entrances to the theatre, these being either the Green Room entrance on Castle Dyke, or the Box Office entrance on Wade Street. All levels including Stalls and Circle are accessible by lift.

You can be dropped off directly outside our Green Room and box office entrances. Both entrances are near the lift, and the Green Room entrance allows easiest access to auditorium and studio. We can provide seating around the theatre for rest intervals if required. Parking for blue badge holders is available on the street directly outside the Garrick.

Lichfield Garrick has large fully accessible toilets in our Green Room and Theatre Bar and standard toilets at Box Office, Green Room Theatre Bar (ladies) and Rear Circle (gentlemen). If you require urgent access to the toilet because of an impairment / disability you can make this known to staff at any time and they will ensure that you are quickly pointed toward the nearest toilet with discretion and dignity.

VISUAL IMPAIRMENT

If you would like any of our literature in large print then please get in touch and let us know.
We do not currently have the funding to offer Audio Description unless this is brought in with a visiting show, but we are hoping to offer this in the future.

AUDIBLE IMPAIRMENT

We operate a hearing loop in both the Main Auditorium and Studio.

We occasionally offer BSL interpreted performances and hope to offer more of these in the future. We are also looking at offering Captioned performances.