Yes, providing that none of the amount on your gift card has already been used. Please email your request to helpdesk@familytickets.com and we will cancel your gift card and provide you with a refund of your booking instead.
Please bear with us, processing refunds is taking longer than normal due to the unprecedented circumstances.
Please be aware this only applies to customers who have tickets for the postponed In the Night Garden Live 2020 tour due to the current coronavirus pandemic. If you have booked for another event, please contact helpdesk@familytickets.com for an update.
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