The Victoria Theatre continually strives to improve accessibility. As part of the many services the Theatre offers there is a minicom line to the box office, level access to the stalls and stalls bar, specially adapted toilets, wheelchair spaces in the auditorium and just recently we have introduced an infra-red system. This innovative system allows the hearing impaired to individually control the sound of the performance from wherever they are sitting.
Following recent improvements to the stalls seating area, we now offer easier access and better viewing locations for wheelchair users. So you can be assured of a comfortable and enjoyable experience, we have level access to the stalls from Commercial Street and provide two accessible toilets on the stalls level.
We are pleased to offer a new e-mail service that provides wheelchair users with advance notification of shows going on sale. Please ask our Box Office Team for more details.
Access can now be offered to the Green Room Bar, Q and other areas of the venue by means of a stair climber. Please ask our Box Office Team for more details by calling us on 01422 351158.
The Victoria Theatre has an induction loop for hearing aid users in the auditorium and Box Office.
Additionally the Victoria Theatre now offers an infra-red audio system allowing customers in the Stalls and The Circle and to adjust individually the volume of the performance.
Our Box Office Team staff will advise you on both systems please call our Minicom number for more details - 01422 361584.
We now offer versions of our seasonal brochure in both Braille and large print. Please contact the box office to request copies to be sent to you.
Guide dogs are welcome and we will be pleased to provide a bowl of water on request.
We are pleased to offer a complimentary ticket to essential carers of people with additional needs. Please contact the Box Office for details.
Let us know
We would be delighted if when booking tickets, you would speak to our Box Office Team about any specific requirements you may have so we can ensure you have an excellent experience at the theatre.