Tel: 0330 333 4815
Wheelchair user access is provided using the AAT Major Stair Climber.
The stair climber accommodates manual wheelchairs up to 66cm (26 inches) wide and 89cm (35 inches) deep including any footrest. The maximum combined weight the Stair Climber can accommodate is 190kg (30 Stones) when distributed evenly across the wheelchair. Electric wheelchair users may be asked to transfer into the theatre’s manual wheelchair on arrival if the theatre staff consider the electric wheelchair unsuitable for transportation on the Stair Climber.
Electric and manual wheelchair users are requested to contact our Access Team via phone or email ahead of purchasing tickets to discuss specific requirements and to book the use of the Stair Climber.
We ask that all patrons requiring the use of the Stair Climber arrive at the theatre 45 minutes before the start of the performance.
Stalls M1 and M18 provide wheelchair spaces, with companion seats adjacent.
Disabled toilet facilities are available by arrangement with our neighbour, the Adelphi Theatre. A member of theatre staff will accompany customers wishing to use the disabled toilet facilities; alternatively customers may present their theatre tickets at the main entrance of the Adelphi Theatre.
The theatre bars are located in the Dress Circle and Grand Circle. A member of theatre staff will offer assistance purchasing beverages. Programmes and Ice Creams are available in the main foyer and auditorium.
The theatre is fitted with a Williams Sound hearing assistance system. Headsets are available on a first come first served basis.
Guide dogs and hearing dogs are welcome. For comfort we recommend purchasing a seat on the end of a row. Alternatively we provide a dog sitting service for 2 dogs at a time; advance booking is recommended.
To access the auditorium there are 6 stairs down to the Stalls, 22 stairs upto the Dress Circle and 54 stairs up to the Upper Circle.
For information about disabled parking in Westminster please visit www.parkingforbluebadges.com or visit the Q-Park website www.q-park.co.uk/theatreland
Tel: 0330 333 4815