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HEARING IMPAIRMENT Infrared system in the auditorium. Guide dogs are allowed in to the auditorium. Alternatively, staff are happy to dog sit.
WC Separate access for wheelchair users off Catherine Street. Venue not suitable for scooters. Theatre provides transfer seats for one wheelchair in total per performance. Transfer seats are available at A23 and A24 in the Dress Circle. Each wheelchair user must bring a non-disabled companion. Customers who can't transfer from their wheelchair can use Dress Circle AA 10-11. Disabled access lavatory at Dress Circle level with street access from Catherine Street.
AUTISM Delfont Mackintosh Theatres knows that communication is KEY. We want all our patrons to have a good experience while in our theatres, so we now have a visual tool for parents and carers to use with children and adults on the autistic spectrum and/or with learning difficulties. We have been researching the benefits of using social stories and would like to offer a social story for a visit to Novello Theatre. We know that people with autism find social situations difficult and understand that we are all unique.