All visitors with disabilities wanting to purchase tickets for events at the Arena Birmingham are advised to call our Ticket Factory dedicated ticket line on 0800 640 5001. We’re open from 9am to 7pm Monday to Friday and 9am to 5pm Weekends and Bank Holidays.
Please inform us at the time of booking if you need a wheelchair space or have any special requirements, so that we can arrange for everything to be ready on your arrival. We will also help you find the most convenient seating for visitors with visual and/or hearing impairments.
If you are a disabled visitor and require a carer to attend the event with you, it may be possible to claim a discounted or complimentary carer ticket. This can differ on a show to show basis, so please check with the sales advisor when you make your booking. They may ask questions to ascertain the nature of your disability to ensure you are offered the best possible seating and eligibility for a carer ticket.
Assistance dogs are welcome at our venues, but owing to sound levels involved, we strongly recommend that you do not bring them to concerts or other loud events.