There is free entry for one essential carer (adult 16+) per paying disabled visitor. Purchase one child or adult disabled ticket online and a free carer ticket is included with each ticket. Just go to the gate with your e-ticket and the carer will be admitted for free on the same ticket. Please bring with you any supporting documents.
There are six disabled parking bays near the Zoo entrance. Five are in the small car park opposite the entrance and one bay is immediately in front of the entrance. Otherwise there is parking in the Zoo car park – about 500 yards along the same road. Disabled badge holders and motorcycles may park for free.
Both prams and wheelchairs are available to hire on a first-come, first-served, basis. A deposit is required to hire out either of these items.