Venue access information. (Wycombe Swan, High Wycombe)Updated 5 days ago
Wheelchair Access
The main auditorium has space for up to 8 wheelchair users in the stalls; the Old Town Hall for up to 5. There is lift access to all levels of the theatre in Wycombe Swan, the Old Town Hall and the Oak Room.
Accessible Parking
There are free spaces for Blue Badge holders in the adjacent Wycombe Swan Car Park (managed by Wycombe District Council) with level access through to the Ticket Office, the Old Town Hall, foyer, bars, toilets and stalls level of the auditorium.
Accessible Toilets
There is an accessible toilet on the Stalls and Circle levels of the Wycombe Swan.
A unisex accessible toilet is on the Stalls level of the Wycombe Swan and the Old Town Hall.
Working Dogs
Guide, hearing and other working dogs are welcome in all parts of the theatre. If dogs are accompanying patrons, please advise the Ticket Office so that seating with suitable access can be arranged. If necessary please advise us of your requirements at the time of booking so that staff can be prepared for your visit.
Signed Performances
Wycombe Swan organises sign-language interpreted performances for some of the biggest shows of the year. If customers plan to attend a sign language interpreted performance, they will be entitled to buy tickets in the Stalls (max 2 per customer per event), in the area with the best view of the sign language interpreter, at the cheapest standard price on offer (usually the price of a rear Upper Circle seat).
Hard-of-Hearing
Wycombe Swan's auditorium has a wireless infra-red (Sennheiser) system, this technology uses an invisible infra red light to connect sound source and listener. Sennheiser Infrared audio transmission systems are an effective alternative to hard wired systems. Listeners wear an infrared receiver with headphones, headset or stethoset. Receivers can be collected from the Cloakroom in the Stalls Foyer.
Stage Tours for Visually Impaired
Pre-performance tours of the stage set for the visually impaired can be arranged for individuals or groups. Please contact the Ticket Office on 01494 512 000 to arrange a mutually convenient time.
Viewing Room
The Wycombe Swan has a viewing room that they are able to offer to customers who may need to take a break from being in the auditorium but don’t want to miss any of the show.
The viewing room seats 2 people and is located at the back of the auditorium on the Stalls level.
If you feel like you may need to use this space please speak with the Duty Manager on arrival.
This space is offered on a first come served basis, you cannot pre book this room.