familytickets logo
familytickets logo

All articles

Venue access information (Assembly Hall Theatre, Tunbridge Wells)Updated 14 days ago

Accessibility

With a varied programme and special facilities to meet the needs of all patrons, we're firmly committed to enabling everyone to participate in our inspirational events.

The theatre is an accessible venue. Accessible tickets can be booked by calling us on 01892 554441, please let us know when booking your seats if you or any of your party have any specific access needs.

During your visit our team is available and happy to help whenever possible. (For a full access guide visit AccessAble.)

Access Information

We want to make your visit as smooth and enjoyable as possible, so please don't hesitate to ask if you have any questions.

There is one disabled parking space directly outside the theatre, as well as ground floor parking in the Crescent Road car park.

When arriving at the theatre, the push-button door to the right of the main entrance allows access for wheelchair users entering our entrance level, while an accessible lift links the foyer, lower foyer and the auditorium, though not the circle.

Our accessible toilet is adjacent to the lower foyer bar. And don't forget to use our in-seat drinks service during the interval.

Tickets for Carers

If you use a wheelchair and or are unable to independently move around all areas and services within the theatre without direct help, your carer is entitled to a free ticket.*

Please note that there is only one carer ticket per person; additional carer tickets required must be paid for at the standard price.

To qualify for the carer's ticket, a full price or appropriate concession ticket must be purchased.

*Subject to availability.

Signed Performances & Audio Enhancement

We arrange signed performances of selected shows in our programme. Just ask at the box office or check online or in our brochure for details.

The theatre is equipped with a Sennheiser infrared audio enhancement system. Headsets are available from the box office.

The theatre guide is available in large print or audio format on request.

The Front of House team are on hand to assist you with whatever you may need. There is also an access guide available here

GENERAL ACCESS NOTES
*There is a push-button door to the right of the main entrance to allow access for wheelchair users, entering at Box Office level.

*An accessible lift links the foyer, lower foyer and the auditorium (not the circle).
* There is an accessible toilet adjacent to the lower foyer bar.
* An in-seat drinks service is available in the interval.
* There is one disabled parking space directly outside the theatre, as well as ground floor parking in the Crescent Road car park.

Signed Performances

The theatre arranges signed performances of selected shows. Details of these shows may be obtained upon request from the Box Office and will be included within the seasonal brochure and on the theatre’s website.

Audio Enhancement

The theatre is equipped with a Sennheiser infra-red audio enhancement system. Headsets are available from the Box Office, for a £5 refundable deposit.

Theatre Guide

The theatre guide will be made available in large print or audio format on request.

Also listed on Disabled Go
https://www.disabledgo.com/access-guide/tunbridge-wells-borough-council/assembly-hall-theatre-2

Was this article helpful?
Yes
No