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<h1 id="how-will-i-receive-my-tickets">How will I receive my tickets</h1><h3 id="for-the-o2-and-bp-pulse-live-venues">For the O2 and BP Pulse Live venues:</h3><ul><li>If you are attending the show at the O2 Live Arena, please <a href="https://help.theo2.co.uk/hc/en-gb/articles/23251022181021-Your-complete-guide-to-Tickets-Events?input_string=where+are+my+tickets#h_01KPQW9ZXHVKBN8NMFBA24M468" target="_blank" rel="noopener noreferrer">click here for ticket information.</a></li><li>If you are attending the show at the BP Pulse Live Arena, please <a href="https://www.bppulselive.co.uk/visit/digital-ticket-guide-bp-pulse-live" target="_blank" rel="noopener noreferrer" id="isPasted">click here for ticket information.</a></li></ul><h3 id="for-all-other-venues">For all other venues:</h3><p>You will receive an email containing your tickets approximately 15 minutes after buying them - if you don&apos;t get them within a day of purchasing, please don&apos;t worry, get in touch and we&apos;ll see what&apos;s happened (often this is due to a typo in the address, or a spam filter)&#xA0;</p><p><br></p><h3 id="still-havent-got-tickets-and-the-show-is-soon">Still haven&apos;t got tickets, and the show is soon?</h3><p>If you still haven&apos;t recieved your tickets, pop along to the venue on the day of the show a bit early, you&apos;ll be able to collect tickets at the box office!</p><p><br></p><p><br></p><h3 id="for-any-other-ticketing-questions">For any other ticketing questions:</h3><p>Please see our <a href="https://www.familytickets.com/terms/">ticketing terms and conditions</a>, and feel free to get in touch if you have further questions.</p>

You will receive an email containing your tickets approximately 15 minutes after buying them - if you don't get them within a day of purchasing, please don't worry, get in touch and we'll see what's happened (often this is due to a typo in the addres

About my tickets

Shows & Attractions

Disney on Ice

How can I ensure my tickets are from a genuine agent and that my purchase will go well?

Can I book tickets over the phone?

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How do I contact Family Tickets?

Making a booking

How do I use my gift card on the Family Tickets website?

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Gift cards

Getting Started

Where do I go? (Greenwood Theatre, London)

What do the seats look like? (Greenwood Theatre, London)

Venue Access Information (Greenwood Theatre, London)

Is there parking nearby? (Greenwood Theatre, London)

Taking your little one to the show

How do I get there? (Greenwood Theatre, London)

Taking your little on to the show

Greenwood Theatre, London

What Do The Seats Look Like? (Gordon Craig Theatre, Stevenage)

Venue access information (Gordon Craig Theatre, Stevenage)

Is there food and drink available? (Gordon Craig Theatre, Stevenage)

Are there baby changing facilities? (Gordon Craig Theatre, Stevenage)

Is there room to park my buggy? (Gordon Craig Theatre, Stevenage)

How do I get there? (Gordon Craig Theatre, Stevenage)

Gordon Craig Theatre, Stevenage

Where do I go? (Sheraton Park Lane Hotel, London)

Sheraton Park Lane Hotel, London

Where do I go? (Le Méridien Piccadilly, London)

Le Méridien Piccadilly, London

Is there food and drink available? (Eventim Apollo, London)

What do the seats look like? (Eventim Apollo, London)

Venue Access Information (Eventim Apollo, London)

How do I get there by public transport? (Eventim Apollo, London)

Is there parking nearby? (Eventim Apollo, London)

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Where do I go? (Eventim Apollo, London)

Eventim Apollo, London

How do I collect tickets if I am not the cardholder? (The Roundhouse, London)

Venue Access Information (The Roundhouse, London)

How do I get there by car? (The Roundhouse, London)

Is there parking nearby? (The Roundhouse, London)

Is there room to park my buggy? (The Roundhouse, London)

Is there food and drink available? (The Roundhouse, London)

What do the seats look like? (The Roundhouse, London)

How do I get there by public transport? (The Roundhouse, London)

Where do I go? (The Roundhouse, London)

The Roundhouse, London

How do I collect tickets if I am not the cardholder? (Leicester Square Spiegeltent)

Are booster seats available? (Leicester Square Spiegeltent)

Are there baby changing facilities? (Leicester Square Spiegeltent)

Is there room to park my buggy? (Leicester Square Spiegeltent)

Is there parking nearby? (Leicester Square Spiegeltent)

How do I get there by car? (Leicester Square Spiegeltent)

Is there food and drink available? (Leicester Square Spiegeltent)

What do the seats look like? (Leicester Square Spiegeltent)

How do I get there by public transport? (Leicester Square Spiegeltent)

Venue Access Information (Leicester Square Spiegeltent)

Where do I go? (Leicester Square Spiegeltent)

Leicester Square Spiegeltent

Are booster seats available? (Bridge Theatre, London)

Are there baby changing facilities? (Bridge Theatre, London)

Is there parking nearby? (Bridge Theatre, London)

How do I get there by car? (Bridge Theatre, London)

Is there room to park my buggy? (Bridge Theatre, London)

Is there food and drink available? (Bridge Theatre, London)

What do the seats look like? (Bridge Theatre, London)

How do I get there by public transport? (Bridge Theatre, London)

Venue Access Information (Bridge Theatre, London)

How do I collect tickets if I am not the cardholder? (Bridge Theatre, London)

Where do I go? (Bridge Theatre, London)

Bridge Theatre, London

Food and drink information (The Other Palace, London)

What do the seats look like? (The Other Palace, London)

Access Information (The Other Palace, London)

How do I get there? (The Other Palace, London)

Bringing your little one to the show

The Other Palace, London

How do I collect the tickets if I am not the card holder? (Sondheim Theatre, London)

Is there food and drink available? (Sondheim Theatre, London)

Are booster seats available? (Sondheim Theatre, London)

Are there baby changing facilities? (Sondheim Theatre, London)

Is there room to park my buggy? (Sondheim Theatre, London)

How do I get there by car? (Sondheim Theatre, London)

What do the seats look like? (Sondheim Theatre, London)

Where do I go? (Sondheim Theatre, London)

Is there parking nearby? (Sondheim Theatre, London)

How do I get there by public transport? (Sondheim Theatre, London)

Venue access information. (Sondheim Theatre, London)

Sondheim Theatre, London

Are there baby changing facilities? (Richmond Theatre)

Is there room to park my buggy? (Richmond Theatre)

Are booster seats available? (Richmond Theatre)

What do the seats look like? (Richmond Theatre)

How do I get there by car? (Richmond Theatre)

Is there food and drink available? (Richmond Theatre)

Is there parking nearby? (Richmond Theatre)

How do I get there by public transport? (Richmond Theatre)

Where do I go? (Richmond Theatre)

Richmond Theatre

Is there parking nearby? (Lyric Hammersmith Theatre, London)

How do I get there by public transport? (Lyric Hammersmith Theatre, London)

Are booster seats available? (Lyric Hammersmith Theatre, London)

Is there room to park my buggy? (Lyric Hammersmith Theatre, London)

Where do I go? (Lyric Hammersmith Theatre, London)

Is there food and drink available? (Lyric Hammersmith Theatre, London)

Venue access information (Lyric Hammersmith Theatre, London)

How do I collect tickets if I am not the cardholder? (Lyric Hammersmith Theatre, London)

What do the seats look like? (Lyric Hammersmith Theatre, London)

Lyric Hammersmith Theatre, London

How do I collect tickets if I am not the cardholder? (Arts Theatre, London)

Is there room to park my buggy? (Arts Theatre, London)

Are there baby changing facilities? (Arts Theatre, London)

Are booster seats available? (Arts Theatre, London)

Is there parking nearby? (Arts Theatre, London)

How do I get there by car? (Arts Theatre, London)

Is there food and drink available? (Arts Theatre, London)

What do the seats look like? (Arts Theatre, London)

Venue Access Information (Arts Theatre, London)

Where do I go? (Arts Theatre, London)

Arts Theatre, London

What to do in Croydon (Fairfield Halls, Croydon)

Are booster seats available? (Fairfield Halls, Croydon)

How do I get there by public transport? (Fairfield Halls, Croydon)

Is there room to park my buggy? (Fairfield Halls, Croydon)

Are there baby changing facilities? (Fairfield Halls, Croydon)

Is there parking nearby? (Fairfield Halls, Croydon)

Is there food and drink available? (Fairfield Halls, Croydon)

Venue Access Information (Fairfield Halls, Croydon)

How do I get there by car? (Fairfield Halls, Croydon)

What do the seats look like? (Concert Hall - Fairfield Halls, Croydon)

Where do I go? (Fairfield Halls, Croydon)

Fairfield Halls, Croydon

Are booster seats available? (Dorfman Theatre - National Theatre)

Are there baby changing facilities? (Dorfman Theatre - National Theatre)

Is there room to park my buggy? (Dorfman Theatre - National Theatre)

Is there parking nearby? (Dorfman Theatre - National Theatre)

How do I get there by car? (Dorfman Theatre - National Theatre)

Is there food and drink available? (Dorfman Theatre - National Theatre)

What do the seats look like? (Dorfman Theatre - National Theatre)

How do I get there by Public transport? (Dorfman Theatre - National Theatre)

Venue Access Information (Dorfman Theatre - National Theatre)

Where do I go? (Dorfman Theatre - National Theatre)

Dorfman Theatre - National Theatre

Are booster seats available? (artsdepot, London)

Are there baby changing facilities? (artsdepot, London)

Is there parking nearby? (artsdepot, London)

How do I get there by car? (artsdepot, London)

Is there room to park my buggy? (artsdepot, London)

Is there food and drink available? (artsdepot, London)

What do the seats look like? (artsdepot, London)

How do I get there by public transport? (artsdepot, London)

Venue Access Information (artsdepot, London)

Where do I go? (artsdepot, London)

artsdepot, London

Are booster seats available? (Somerset House, London)

Is there room to park my buggy? (Somerset House, London)

What do the seats look like?

Are there baby changing facilities? (Somerset House, London)

Is there parking nearby? (Somerset House, London)

How do I get there by car? (Somerset House, London)

Is there food and drink available? (Somerset House, London)

How do I get there by public transport? (Somerset House, London)

Venue Access Information (Somerset House, London)

Where do I go? (Somerset House, London)

Somerset House, London

Are booster seats available? (Park Theatre, London)

Are there baby changing facilities available? (Park Theatre, London)

Is there room to park my buggy? (Park Theatre, London)

Is there parking nearby? (Park Theatre, London)

How do I get there by car? (Park Theatre, London)

Is there food and drink available? (Park Theatre, London)

What do the seats look like? (Park Theatre, London)

How do I collect the tickets if I am not the cardholder? (Park Theatre, London)

How do I get there by public transport? (Park Theatre, London)

Venue Access Information (Park Theatre, London)

Where do I go? (Park Theatre, London)

Park Theatre, London

How do I collect the tickets if I am not the cardholder? (Cadogan Hall, London)

Is there parking nearby? (Cadogan Hall, London)

How do I get there by car? (Cadogan Hall, London)

How do I get here by public transport? (Cadogan Hall, London)

Are booster seats available? (Cadogan Hall, London)

Are there baby changing facilities available? (Cadogan Hall, London)

Is there room to park my buggy? (Cadogan Hall, London)

Is there food and drink available? (Cadogan Hall, London)

What do the seats look like? (Cadogan Hall, London)

Venue Access information? (Cadogan Hall, London)

Where do I go? (Cadogan Hall, London)

Cadogan Hall, London

Is there parking nearby? (Barbican Theatre, London)

How do I get there by car? (Barbican Theatre, London)

How do I get there by public transport? (Barbican Theatre, London)

Are booster seats available? (Barbican Theatre, London)

Barbican Theatre, London

London Venues

Venue Info

About my ticketsUpdated 3 hours ago

How will I receive my tickets

For the O2 and BP Pulse Live venues:

For all other venues:

Still haven't got tickets, and the show is soon?

For any other ticketing questions: